Delta Air Lines to execute international COVID-19 contact tracing program

Delta Air Lines to execute international COVID-19 contact tracing program
  • In a potential partnership with the CDC, Delta would collect international traveler data for COVID-19 contact tracing.
  • The move comes on heels of the airline’s initiative to offer safe flight amidst the ongoing coronavirus pandemic scare.

Ever since the upliftment of lockdown norms across various states and countries around the globe, airline companies have begun implementing several regulations and initiatives to offer proper and safe flying experience to all its travelers. In one such instance, Delta Air Lines has come out strong to become the first carrier in the United States to collect information from the international travelers for carrying out COVID-19 contact tracing and public health follow-up efforts.

Apparently, the company is said to establish a robust partnership with the Centers for Disease Control and Prevention (CDC), enabling Delta to ask customers traveling to the U.S from an international location to provide five pieces of crucial information.

Transmitting essential customer data points directly to CDC via U.S Customers and Border Protection would eventually decrease the time it would take to notify affected customers.

With effect from December 15, the essential information for coronavirus contact tracing would include international traveler’s email address, full name, residing address in the U.S, and primary and secondary phone numbers.

Moreover, the company is expected to work with nine of its airline partners, health officials, government agencies, and aviation regulatory bodies to realize this initiative in an attempt to support COVID-19 related safety measures.

As per reliable sources, this move also allows international customers to voluntarily contribute in the carrier’s contact program if they are flying on any Delta-operated flight.

Commenting on the initiative, Delta Chief Customer Experience Officer, Bill Lentsch, reportedly cited that the company is looking forward to offering a safe travel to passengers, and this program stands to be an ideal way to provide additional reassurance to its customers and employees.

Apart from the CDC partnership, Delta is also estimated to establish its partnership with Mayo Clinic to launch changers to its service to curtail the risk of COVID-19 exposure during a flight.

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